Complaints Cell

Complaints Cell

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Complaints Cell


How to complain?

In case of complaint or disagreement, please download the Complaint Form for loan clients, asset management and investment banking clients and follow the instructions given for filling it. You can submit your complaint along with supporting documents :
  • By hand delivery to ‘Complaints Cell’ located at Kuwait Financial Centre K.P.S.C “Markaz” ,Universal Tower, 1st floor, Ahmad Al-Jaber St, Sharq, Kuwait
  • By courier/post to ‘Head - Complaints Cell’ at Postal Address: P.O. Box 23444, Safat 13095, State of Kuwait
  • By email to the Complaints Cell’ at complaints@markaz.com
  • By dropping it at the Complaints Box located at Duaij Building, Ground floor, Mubarak Al-Kabeer St, Al Qiblah, Kuwait.
Your complaint will be handled by an independent unit - Complaints Cell. Please contact us at +965 2224 8528 / +965 2224 8553 or at complaints@markaz.com for any further clarifications.