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How to complain?
In case of complaint or disagreement, please download the Complaint Form for loan clients / asset management and investment banking clients and follow the instructions given for filling it. You can submit your complaint along with supporting documents :
- By hand delivery to ‘Complaints Cell’ located at Kuwait Financial Centre K.P.S.C “Markaz” ,Universal Tower, 5th floor, Ahmad Al-Jaber St, Sharq, Kuwait
- By courier/post to ‘Head - Complaints Cell’ at Postal Address: P.O. Box 23444, Safat 13095, State of Kuwait
- By email to the Complaints Cell’ at complaints@markaz.com
- By dropping it at the Complaints Box located at Duaij Building, Ground floor, Mubarak Al-Kabeer St, Al Qiblah, Kuwait.
Your complaint will be handled by an independent unit - Complaints Cell. Please contact us at +965 2224 8036 or at complaints@markaz.com for any further clarifications.
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